Deccan Migrates On to a New Reservation System
Deccan has a brand new reservation system in place which promises to make online booking even and fun easier than before

Since inception in 2003 Deccan has forged a binding relationship with technology. The entire process of air travel which starts from procuring information to booking of flight tickets, and the gamut of related activities such as rescheduling, cancellations, bulk bookings, etc has been simplified by Deccan and made available at the click of a mouse.

Deccan is the first airline in India to pioneer the concept of web booking and establish the first 100% e-ticketing website www.airdeccan.net. The Deccan website has provided unlimited access to millions of people in different regions of the country to gain information about connectivity, destinations, low fares and empowered them to make the best travel arrangements themselves. The Deccan website is now the largest
e-commerce site in Asia receiving 2.5 crore visitors every month.

Technology acquisition and upgradation is an integral component of Deccan’s growth strategy. On 27th February this year, Deccan successfully migrated to a new reservation system powered by Radixx Reservation System, which powers reservation systems for over 30 airlines across the world.
  

Ajay Bhatkal Chief Technology Officer

Deccan’s website and the Central Reservation System (CRS) were previously powered by Inter Globe Technologies. It was based on SQL and provided customized solutions. An upgrade of the existing technology was required to handle the increasing scale of flight operations and passengers, which necessitates a swift, feature rich and stronger system. Moving forward towards an integrated, robust and superior technology Deccan selected to replace applications previously powered by IGT.

The new software, powered by Radixx, features ready made widely used applications supported by 5th Generation languages like Oracle which have been revised many times over to ensure flawless and swift operations. The software migration undertaken by Deccan is aimed towards leveraging the best possible technology in order to provide the most efficient and innovative services to its passengers at the lowest possible costs.

Explaining the software migration, Ajay Bhatkal Chief Technology Officer of Deccan said “Given the increasing scale and depth of our operations, we urgently needed a sturdy system which would provide additional features and capabilities. Our existing platform being SQL we had to move on to something stronger like .Net or Oracle. The system migration to Radixx will enable us to leverage information technology for a wide variety of applications aimed at providing efficient and innovative services to our passengers. The new software is proven to be versatile and robust along with being extremely user friendly with superior capabilities that will assist our passengers in a wide variety of solutions and transactions.”

Samyukth Sridharan
Chief Revenue Officer and Head Marketing
  
Visitors logging on to the Deccan website will now have access to increased information and facilities. For instance passengers can now get information on Deccan fares not just for a particular day but also a day earlier and a day later. The system will show connecting (via flights) between cities where we do not have direct Deccan flights. They will also have the facility (not yet activated) of searching for the lowest fares for a period of time, thus enabling them to manage their travel budgets and plans. Besides ommercial/passenger applications the software facilitates increased internal applications as well, such as Revenue management, Fare management etc.

Commenting on the software migration Samyukth Sridharan Chief Revenue Officer and Head Marketing Deccan said “We are an IT driven company and believe that in the days ahead the role of technology will be overarching to our growth. The new software, powered by Radixx is versatile and robust along with being extremely user friendly with superior capabilities that will assist our passengers in a wide variety of olutions and transactions.” He further added “Following the system migration, in the coming months our passengers can look forward to an upgraded Deccan website as a one stop window for travel solutions providing more features and facilities to our passengers.”
The entire migration process involved an expert team working round the clock to ensure a smooth, exhaustive and planned transition to the new system. The task is challenging considering the enormous quantity of data and multiple processes involved. Our passengers may therefore encounter some related issues. In order to enable us to assist you with flight bookings and related issues, please call our 24/7 all India call centre HELPDESK at 39008888 (prefix city code)